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Frequently Asked Questions


You can cancel your subscription by logging into you account > settings > subscription and clicking "cancel subscription"

If you don't remember which email you used, check your inbox for our welcoming letter, or contact our friendly customer support team with the chat button below.

A Full-Access membership gives you the following benefits:

Unlimited downloads of your resumes.

Download, print, or send your resumes and cover letters in MS Word and PDF.

Full access to all features and advanced tools

Save & Print your resume in .pdf & .doc

Access to premium templates

At Resumebuild, we stand behind our products 100%. Our intent is to provide the best web-based PDF software for our customers without breaking the bank. If you are in some way dissatisfied with our product, please contact us immediately at [email protected]. We will do everything within our power to rectify the situation, and if you are still not satisfied will provide a refund or offer credit to be used later on

To find the date when your subscription will renew, please go to “My Account” and “Plan Information”. The date of your next renewal will be shown there.

You can request an email to reset your password by clicking here.

Sure! Contact our friendly customer support team at [email protected]. You can also check our privacy policy for more details about how we collect and handle data.

We accept the following payment methods:

  • Visa
  • Mastercard
  • Discovery Card
  • American Express

Email Us

Any questions? We are happy to give you all the information you need.

Contact us via Email : ([email protected]) or by phone +1-800-756-5147

WorkSimpli Software, LLC
1225 Ave Ponce de Leon, Suite 1001
San Juan, PR, USA 00907
Email: [email protected]