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1

technical advisor

  • Provide help to customers with their Adobe Softwares.
  • Ensure smooth progress of Adobe Softwares by fixing bugs and other technical issues with the Softwares.
  • Record results of diagnostic tests, and determine repair action.
  • Mentoring Apprentices.
2

technical advisor

  • Work directly with clients and internal teams to execute technical specifications.
  • Communicate across teams to ensure appropriate usage and technical.
  • Customize and update products, features, and documentation.
  • Document technical risks, requirements, issues, and training.
  • Troubleshoot and solve technical problems internally and for clients 
3

technical advisor

  • Installing, Maintaining and Troubleshooting Server 2008.
  • Installing, Maintaining and Troubleshooting Untangle Firewall.
  • Maintaining and Troubleshooting all types of system related issues.
  • Installing, Maintaining and troubleshooting of routers, Switches and Printers.
  • Maintaining the entire Network Infrastructure.
  • Resolving issues over the phone for customers by means of remote softwares.
4

technical advisor

  • Work on PERIODIC MAINTENANCE SERVICES.
  • Started diagnosis the vehicle with the help of SUZUKI DIAGNOSIS TOOL (SDT) 
  • Performs the task of Final Inspector and Floor Coordinator.
  • Able to take final trail of the vehicle.
5

technical advisor

  • Increased customer retention and brand loyalty through effective troubleshooting and triaging. 
  • Orchestrated communication and technical knowledge seminars to further enhance workflow. 
  • Top performer on team with technical resolution score of 85%; very satisfied among customers 
  • Periodically exceeded employee metrics and was named advisor of the month (February 2015) for my team.