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senior it engineer

  • Application setup and support for Microsoft Windows and Office, XChange Box, SkyFile Mail (Marlink Portofolio), GTMail (Navarino), Passage Manager / Ecdis (ChartCo), OceanView / CMap, Benefit, Kaspersky Antivirus.
  • Troubleshoot network, hardware, software issues and technical support.
  • Install, perform repairs and maintenance to hardware, software, or peripheral equipment, following design or installation specifications.
  • Consult for technology and security solutions and systems optimization.
  • Select hardware and material, assuring compliance with specifications and product requirements. 

it engineer

  • Conduct IT repairs and perform software updates as necessary to keep computer systems maintained
  • Diagnose any computer problems and teach clients the basic skills needed to operate newly installed programs
  • Schedule maintenance perform tests on computer equipment 
  • Provided Tier 1 computer system support to students and staff members
  • Relayed any necessary questions that couldn’t be competently answered to Tier 2 support team when necessary
  • Recorded required statistical information for reporting purposes and kept logs of equipment damage

it engineer

  • Provided firewall and VPN management, network and host-based security and incident response.
  • Identified and immediately resolved issues with network devices, including firewalls, routers, switches and wireless access points.
  • Demonstrated proficiency in Linux,  virtual platforms and cloud connectivity , IP routing expertise
  • Maintaining ESXI server containing DHCP, DFS and PRTG servers.

it engineer

  • Plan and install new operating system, application and database patches/upgrade, and apply security fixes if necessary. 
  • Plan and perform database housekeeping activities.
  • Install and configure servers and raid devices on a storage Area Network environment.
  • Work together with the application support team to ensure the system are running efficiently.
  • Maintain network and servers polices like network and server upgrade, purchases and inventory control in order to account for the hardware and software assets.
  • Installing, supporting and maintaining network infrastructure including new server/desktop hardware and software.
  • Developing and maintaining documentation related to the installation, administration and maintenance of network system.

it engineer

  • Staff management 
  • POC for US camps for fiber-sat.
  • On site services, Maintainance hardware,software and hardware repairing
  • 2nd level support onsite