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housekeeping supervisor

  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements. 
  • Worked with front desk to respond promptly to all guest requests. 
  • Collaborated with various team members to ensure guest requests were addressed appropriately and timely. 
  • Handle guest complaint and solve the complaint or concern of guest in a professional way. 

housekeeping supervisor

  • Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house. Ensure compliance with proper cleaning techniques, procedures, and brand standards.
  • Order supplies and maintain accurate inventory.
  • Respond to guest requests in a hospitable manner to ensure guest satisfaction.
  • Report any items in need of repair. 
  •  Assist with scheduling and room assignments to ensure proper coverage.
  • Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.
  • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. 

housekeeping supervisor

  • Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the hotel.
  • Assign duties, inspect work, and investigate complains regarding housekeeping service and equipment and take corrective action.
  • Purchase housekeeping supplies and equipment.
  • Take periodic inventories, screen applicants, train new employees, assist to clean, prepare rooms and other housekeeping duties.

housekeeping supervisor/room attendent

  • Manage working environment and deliver effective communications
  • Supervise other staff and allocate, check and approve the room for guests to checkin
  • Detail cleaning of rooms up to the standard of company
  • Accomodate manager to manage housekeeping department
  • Maintain the quality and the standard of detail cleaning 
  • Report any maintenance required, lost properties, any hazardous risk etc. to the Hotel management. 

housekeeping supervisor

  • To supervise the guest rooms, public areas and back of the house areas in assigned section in a courteous, professional, efficient and flexible service consistent with hotel stand policies & procedures in order to maximize guest satisfaction.
  • To assist in efficiently managing the department according to the established concept statement, providing a courteous ,professional, efficient and flexible service at all times in guest rooms, public areas and back of the house areas, following the hotels standards of performance.
  • To have a full working knowledge and capability to supervise, making sure that all services offered by housekeeping are always carried out with the utmost efficiency and courtesy.
  • To be fully conversant with all services, activities, facilities and F&B promotions offered by the hotel and recommend to the guest.
  • To assign responsibilities to subordinate, implementing multi-tasking principles and to check their performance daily.