- Aufbau und Leitung der Gästeunterkunft.
- Einführen eines ausschließlich veganen Speiseangebotes.
- Gästebetreuung, Check-In/ Check-Out .
- Lead the guest house of Pulmary Wine Estate.
- Guest relation management, Check-In/ Check-Out.
- Implement plant based meals and drinks.
- Plan, schedule and supervise the work of other employees.
- Manage upwards of 90 associates
- Ensure excellent quality in service provided to guests
- Counted and processed beverage inventory
- Verified audio/visual quality met standards for all films
- Assisted in scheduling associates via HotSchedules
- Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Supervise overall restaurant operations including employees, labor efficiency, sales, production, safety, etc.
- Ensure high quality of food and service while providing exceptional customer service.
- Provided customers with information on up-sales and new items.
- Handle all customer complaints and issues with high professional courtesy.
- Perform opening/closing procedures including daily and weekly sales reports.
- Communicated with other managers to assist guests with complains and answer questions.
- Ensure coolers and freezers are cleaned and properly organized by rotation of products according to FIFO rule or according to expiration dates to ensure food freshness and safety.
- Chief responsibility of providing managerial assistance to the General Manager with minor sales volume and reasonably complex operations. Restaurant Managers also need to perform day to day supervision of non – management associates, assigning them the tasks for the day, directing the overall store level operation performance, train and develop Shift Leads and other team members.
- Supervise team members in order to ensure quality of service and supervise kitchen activities to ensure quality of food.
- Make sure all the providers are paid on time and make all invoices and payment receips.