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11

head server, key holder, and bartender

  • Responsible for all financial transactions between customers and servers. Prepare nightly bank deposit.
  • Open restaurant by verifying items within safe are secure and that all monies are correctly accounted for. 
  • Handle customer complaints, suggestions, and compliments.
  • Supervise front of house staff and make decisions regarding staffing needs. 
  • Alcohol and safe food certified – can legally serve and prepare alcoholic beverages and am a certified food handler. 
  • Ensure all guests have a positive experience. Strive to create repeat customer loyalty. 
  • Demonstrate superior sales accomplishments with 50% above average sales each shift. 
12

head server

  • Know weight of drinks and assorted accompaniment to determine appropriate carriers. 
  • Sort and route incoming orders, and collect outgoing orders, using communication as necessary.
  • Arrange and clean all surfaces.
  • Study garments on customers to determine required sitting.
13

head server

  • Consult with cashiers and advise individual customers regarding their orders and maintaining financial balance.
  • Keep records of orders and produce detailed work reports.
  • Collect, count, and disburse money, do basic bookkeeping, regarding service transactions.
  • Team lead at managers meetings. Create fun and positive learning environment for staff. 
14

head server, head hostess, trainer

  • Make schedules for front of the house.
  • keep inventory of server station and bar.
  • server tables, seat guest, 
  • lead Staff on shifts
  • make list of duties to be done before and after every shift.
  • handle money. 
15

head server

  • Responsible for creating a weekly work schedule for other servers.
  • In charge of delegating side work to other servers.  
  • Check with customers to make sure they are satisfied with their meals and correct any issues. 
  • Write and memorize food orders on order sheets to give to the kitchen employees.
  • Create checks that list in detail the food order and total the entire cost of the meal.
  • Arrange dining areas in order to get ready for large parties.
  • Assist with answering the phone to take reservations, to-go orders, and answering questions.